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Shipping Rates & Policies:
We ship via United States Postal Service. Your item will ship within 24 to 48 hours from when it is received.
Our shipping rates are based on the weight of the items being shipped and the method of shipping that you choose >> Next Day Air, Next Day Air Saver (U.S. only), 2nd Day Air (U.S. only), Ground (commercial, U.S. destinations), Ground (residential, U.S. destinations).
Please note that orders to be shipped Next Day or Second day delivery must be placed before 12 noon EST.
We currently do not ship orders to international addresses.
Returns & Exchanges:
The Tackle Shopper staff wants you to be completely satisfied with your purchases. Returns for refund may be made within two weeks of when the item was received by the customer. Items returned must be in original condition. We can only refund the original purchaser. To exchange an item, simply write the reason for return on the packing slip you received with your purchase and mail back to us at
Tackle Shopper
PO Box 7633
Ocean Isle Beach, NC 28469
You will be responsible for the return shipping cost.
Sales Tax Rates & Policies:
As a North Carolina based business, we are required to collect sales tax on all orders shipped to addresses within North Carolina State, at the rate of 7.00%. We do not charge sales tax on out-of-state shipments but we suggest that you check with your state's tax laws regarding internet purchases.
Privacy protection:
Tackle Shopper respects and is committed to protecting your privacy. This privacy protection section communicates how, when, and why we gather information about our customers and what we do with it.
Why shopping at Tackle Shopper is safe?
We have taken many precautions to insure that shopping at Tackle Shopper is safe and secure. We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information.
Order information
If you place an order through Tackle Shopper, we will ask you for your e-mail address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are only used to contact you regarding your order, unless you request to receive our e-mail newsletter updates.
Sign up
We invite interested visitors to sign up for our mailing list to receive occasional e-mail alerts about special offers and promotions. When you sign up, we ask for your first name and e-mail address only. Again, we are committed to not selling, renting, or sharing your e-mail address with anyone.
If you decide you no longer wish to receive e-mail from us, every e-mail we send to you includes simple instructions on how to opt out of future communications. You can also review opt-out instructions below.
Use of cookies
TackleShopper.com uses "cookies" for the sole purpose of enhancing your shopping experience.
A cookie is a feature of your Internet Web browser, and most browsers are configured to automatically accept cookies. Cookies are files that your Web browser places on your computer's hard drive and which assign a unique identification code to your computer. Cookies do not enable us to retrieve from your computer any additional personal information about you other than information that you knowingly and willingly provide to Tackle Shopper through the order process or through sign up.
We use cookies to let us know whether you have visited Tackle Shopper previously; to provide relevant, personalized content; and to help us continue to improve site navigation, design, and content.
Contests/Surveys
We may occasionally hold contests or post surveys on our site. Participation in contests and surveys is entirely optional. We may ask contest or survey participants for personal contact information, such as e-mail address, name, address, or telephone number which we may use to send participants information related to the contest or survey. We will not sell, rent, or share your e-mail address or phone with anyone. We may make your mailing address available to carefully screened companies whose products or services might interest you. If you have participated in contests or surveys in the past, but no longer wish to receive related information, you can opt out of receiving these future communications (see opt out instructions below).
Opt out
If you decide you no longer wish to receive communications from us, you can opt out by:
Contacting us at remove@tackleshopper.com
At the bottom of every e-mail we send out is a line that reads: If you prefer not to receive e-mails from us, please e-mail us at remove@tackleshopper.com. Clicking on the link displays a mail form that has 'please remove' in the subject line. If you hit the send button, your name will be automatically removed from our e-mail list.
Calling customer service
If you prefer to speak to us live, please call us at 866.249.6095. Tackle Shopper is open 9am to 5pm EST Monday through Friday. If you don't reach us, please leave us a message with your name and telephone number. We will respond to e-mail and voice mail promptly.
Sending a note to:
Tackle Shopper
PO Box 7633
Ocean Isle Beach, NC 28469
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